Tech link

This role is the lead role for the Tech team, which involves supporting the Technology used within Nest, from Google Admin to Asana to the website and it's features and also the all important ticketing process which covers all the ticket types and our partnership with Quicket.

It's a team role and has the responsibility for coordinating the Ticketing Manager, Tech Support and Website Developer roles. It has responsibility for liaising with the other teams.

There's also the coordination with the Board and their vision for the future of how Nest technically operates. There's a desire to reduce the admin load of the event as a whole and so the next big project on the cards is to determine the best route to creating a centralised support system for the event. This could start as a web app and become a basic mobile app for the event.

• You'll have responsibility for coordinating a team of 3 leads, covering ticketing, support and website.
• You'll be involved in the links team meetings which run monthly throughout the year and fortnightly closer to the event.
• You'll need to ensure you are liaising with the Board to discuss future project work to ensure you have their buy in, support and commitment.
• You'll need to be able to budget the costs for your area and understand the services required - i.e. domain and web hosting, google admin, Asana and other applications. These can be learned and may be also supported by your team.

• You will ideally have an understanding of web technology systems and development.
• You will need to have some understanding of html and CSS - this may be mitigated by your team's Web Developer role though ideally the team will consist of multi-skilled people to enable the team to be more resilient.
• Ideally you will have WordPress experience. In particular user management, user security and security protocols (not essential as it can be learned)
• Ideally you will have experience of Excel as much of the team's data and digital management is performed in Excel.
• Ideally you will have experience of form management - google forms and even WordPress plugin forms - namely Formidable.
• Ideally you will understand security management and security layers.
• Ideally you will have had some platform or web app development experience.